You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
Provide first-line escalation support to the team for any difficult customer issues; taking these through to resolution or escalating to the Customer Services Manager when appropriate.
To support the CSD team in providing excellent customer service on Caldwell & Vertex products, through training, building customer relationships and providing product knowledge support.
General
The successful Business Support Manager to take overall responsibility for the portfolio of Vertical Sliding products ensuring all customer service training, product knowledge and customer relationship needs are met.
As one of our Service Engineers, you'll be responsible for carrying out planned and reactive maintenance on clients' automation systems in Gloucestershire and surrounding counties.
This is an exciting role within our electrical and mechanical team, where you'll have the chance to work independently as well as alongside other engineers.
About Us
Join our team at PAC, a friendly automation specialist company based in Gloucestershire, that provides personalised services for automated gates, vehicle barriers, bollards, and roller garage doors.