Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
Competitive salary generous profit share bonus
The role
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
Can you demonstrate outstanding customer service skills with a genuine desire to go above and beyond?
Do you want to work for a leading brand in the Yoga industry?
About the Company
This e-commerce yoga business is on a mission to support and encourage health and wellbeing through Yoga and mindful movement with their original, ground-breaking, and truly useful products.
I am looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position.
The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services.
The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
A new role has come our way to work as a Customer Service Advisor.
You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and enquiries.
For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can work 3 days from home per week.
We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries.
Customer Support Engineer Covering South East
Key Responsibilities
Provide hands-on technical support and assistance to a large client base.
Based in the heart of London, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and German enquiries.
The German speaking Customer Service Advisor will be responsible for inputting orders and coordinating deliveries to customers in the BeNeLux, keeping key accounts up to date on any outstanding orders.
For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can work 3 days from home per week.