Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Answer inbound calls to the business and direct them accordingly
You will be assisting customers by providing product, sales and service information as well as resolving problems.
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
Reporting to the Customer Service Supervisor, you'll provide the very best service to our customers, using all your training, knowledge and initiative.
The way our Advisors communicate with customers has massively changed over the past few years.
You will be supporting the work of the Visit Management team and will be responsible for the daily management and completion of specialist visits being conducted by our Field team on behalf of our Clients.
Our Head Office is based in Stratford upon Avon.
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.