Our client is looking for a candidate with customer service and administration experience to join their team initially on a temporary basis with the view to the role becoming permanent in the future.
Some responsibilities may include -
Are you immediately available and looking to start a new position?
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
Achieve full utilisation of the resources and updating scheduling tools
Job Description
The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
Job Duties
To safely and effectively schedule staff (direct and contractors) for the South East Region.
Answering telephone calls, transferring to the correct contact or emailing through messages.
General
Benefits: weekly pay, up to 28 days annual leave, access to free eyecare voucher, temp of the month awards, dedicated consultant to support your job search, first opportunity to see permanent positions, perks a work, discounts schemes and access to well-being platforms.
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