Our client, a prominent Financial Services organisation, is looking for an additional person to join their inbound customer service team.
The role will focus on client satisfaction and problem solving with the ability to speak to customers about their circumstances in order to make sure they have taken the correct product and identify any other product areas which they could be interested in.
Suitable candidates will have a background in a telephone based customer service role, ideally with 12 months experience in a similar role, a pleasant telephone manner and an ethical and honest approach to customer's needs.
As part of our continued growth, we are seeking a dynamic and customer-focused individual to join our team as a Customer Service Advisor.
My Client is a prestigious law firm dedicated to providing exceptional legal services to our clients.
With a commitment to professionalism, integrity, and excellence, we strive to deliver unparalleled legal solutions tailored to meet the unique needs of each client.
They have the flexibility of a small company but the backing of a much larger
Our client are an independent SBU that is part of a global group - They are fast-paced, customer-centric company, and their goal is to create a driven workforce as this is the key to the success of the business.
They want people who care and are passionate about what they do.
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
General
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?