There is a blockade happening (no trains running) on the Sheerness line and we are in need of a number of customer service staff to help during this period.
Our client operates one of the busiest networks in the country, running the train service between London and Kent and parts of East Sussex, including the UK's first domestic highspeed service with Javelin trains.
My client is looking for a candidates who can speak French with excellent customer service experience, happy to be on the phone dealing with any questions and queries, taking on leads and building a relationship with customers and clients.
Respond to customer enquiries via telephone, email, and live chat in a timely and professional manner.
General
You will handle enquiries, resolve issues, and ensure customer satisfaction in a busy environment.
Role Overview: As a Temporary Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and support.
This role is working as part of a small team to deliver the customer resolution service.
The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints having opportunity to make a genuine difference to the customers experience.
Weekly Hours: Full time 37 Hours per week (Monday to Friday)
I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company.
As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.
Are you fluent in French and passionate about customer service?
As first point of contact for customers, your role as a Customer Service Advisor is to ensure all customers receive a professional, positive, customer-focused experience over the phone.
Length - 3 months initially - with permanent opportunities
Tate are working with a local authority based in Bristol in their search for Customer Service Advisors on a full-time basis to start ASAP.