One of my local authority clients are looking fo an experiecned Customer Service officer who has previous experience ensuring Customer Satisfaction.
MUST have previous call centre experience,
Key duties will be to deliver first class customer service by providing information, advice guidance and support to Denbighshire residents as part of the delivery of a new council service - using the most appropriate system/method to meet their needs.
Posted by Source4 Personnel Solutions • £28K/yr to £30K/yr
Responsibilities
Provide exceptional customer service through various channels, ensuring satisfaction every step of the way.
Collaborate with cross-functional teams to understand and meet individual customer requirements, ensuring delivery compliance.
General
Our client is looking for a bilingual (French and English speaking) individual with customer support/order management experience to cover a 12-month fixed term contract.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis until July 2025, however there is a strong possibility that this may be made a permanent position within this time.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
Are you a talented Customer Service Officer individual looking for a new opportunity?
Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Glasgow with flexible hybrid work options available, then this could be the perfect role for you!
This global client is a market leader, who offer an opportunity to springboard your career along with a competitive rate of pay at £14.00 per hour.