Posted by Pertemps Newcastle & Gateshead • £29K/yr to £33K/yr
We're looking for a Sales and Customer Service Apprenticeship Trainer to join our client's team and make a difference in the careers of their learners!
Do you have a passion for training and empowering people to succeed in sales and customer service?
Are you experienced in developing skills and building confidence in apprentices?
Posted by Kenneth Brian Associates Limited • £35K/yr
General
Kenneth Brian Associates are recruiting for a long established client based in Epsom, who have an exciting vacancy for a Trainer with experience within a Customer Service environment.
The role will focus on delivering learning and competency best practice, through structured learning administration, support, skills development, competency monitoring and evaluation.
Specific responsibilities of the role will include
Identifying competency levels, gaps in learning and training needs.
Working within departments to deliver learning and competency best practice through structured and considered learning administration, support, industry/skill delivery, competency monitoring and evaluation.
Provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
Requirements: Proven training experience ideally with a background in Financial Services, Banking or Insurance and experience in training/developing customer service, call centre or sales professionals
Role Snapshot: An L&D/Training role where you will deliver learning and competency best practice through structured and considered learning administration, support, industry/skill delivery, competency monitoring and evaluation
Great company to work for, good reputation in the market, expanding steadily - excellent time to join the business and become integral to their growth moving forward.
Posted by Inc Recruitment Direct • £18K/yr to £25K/yr
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.