As a Customer Service, Schedule & Delivery Technician, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
You will collaborate with external suppliers, field managers, operatives, local planning authorities, and customers to ensure our field operations are timely and accurate across our region.
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.