The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, raising and scheduling a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors).
We're on the lookout for a dynamic individual to lead our exceptionally talented client support administrative team.
Join our vibrant team, where we believe in the power of people to drive success.
Picture yourself in a client-focused environment, where every day brings new challenges and opportunities for growth, where you'll inspire and motivate a talented group of individuals, fostering a culture of collaboration and excellence.
Ensuring outstanding levels of customer service at all times both face-to-face and on the phone
This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.
A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry.
This role involves providing excellent customer service to ensure customer satisfaction and timely resolution of repair issues.
As a Maintanance Advisor, you will be responsible for handling a high volume of repair calls, diagnosing repair issues, and efficiently raising necessary work orders.
Key Responsibilities
Handle large volumes of repair calls from customers.