This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
Main responsibilities will include the following
Dealing with order queries over the phone, via email and our customer relationship management system.
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.
Day to Day of the role
Deliver excellent customer service in a professional manner.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
Service and Parts Co-ordinator (Temporary Position)
We are currently recruiting for an experienced Service and Parts Co-ordinator to join one of our established clients based in Leigh on Sea on a temporary basis.
The ideal candidate will be working in the servicing department and assisting with general administration, email and telephone requests on a daily basis.
We are currently recruiting for an experienced Service and Parts Co-ordinator to join one of our established clients based in Rochford on a permanent basis.
The ideal candidate will be working in the servicing department and assisting with general administration, email and telephone requests on a daily basis.