Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
Are you an ambitious Customer Service Rep looking for a new career?
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
WORKING FROM FEBRUARY UNTIL END OF MARCH - THIS MAY GET EXTENDED
Job Description
Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner.