The successful candidate will assist in taking leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service department to ensure that excellent customer service is provided, and all financial targets are achieved.
Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team.
Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base.
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers.
The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce products and services.
In this role you will drive the highest ROI possible for their products and services to their medium value-based customers.
We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
The NET Recruit team are collaborating with a financial services business to assist them on their search for a Collections Manager in the Southampton area.
This business has been providing cash flow solutions for several decades and have built up not only a good client base but also an excellent reputation for business consultancy on financial strategy and credit collections, to enable their clients to have a better cash flow process and reach financial success in a more sustainable way.
Recently they have undergone an acquisition, leading to new opportunities lined up for the next few years.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.