The Customer Service Team Manager will work closely in conjunction with the Head of Customer Savings Operations and with Customer Service Officers to oversee the day-to-day running and training of the Savings Operations Team.
Focused on delivering exceptional customer service and taking ownership to deliver the teams KPIs and KRIs along with effectively resolving escalated complaints.
Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
We are looking for an accomplished Customer Service Team Leader to support within the Service Delivery area of our client's business.
To manage areas of the service delivery teams, ensuring they are working in line with agreed KPIs and to support general admin, during times of absences and busier periods.
To have a strong eye for detail, and financial understanding, to ensure the company's financial spreadsheet is kept up to date for higher management to be able to accurately assess forecasts and budgets.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
We are looking for our Guest Services Manager, who
Support the Guest Services team to achieve departmental goals and objectives.
Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met.
Has full operational knowledge of all procedures, with a strong working knowledge of Opera.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.