Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
My client is a premium / luxury brand and has successfully been trading in the UK for a few years, they are now looking for an experienced Customer Service Manager to come and join their growing team in central London.
Are you looking for a new role within customer service?
Are you ready to make the next steps in your customer service career?
Posted by Inc Recruitment Direct • £18K/yr to £25K/yr
Put your sales and customer service skills to good use!
Immediate Availability - Start as a Sales Advisor
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.