The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Posted by Hays Specialist Recruitment Limited • £54K/yr to £67K/yr
A job opportunity has arisen for an experienced Service Delivery and Supplier Management Lead to join one of the most established organisations in South Wales.
Your new company
The organisation offers excellent scope for career progression and a great working environment.
We are currently looking for a Regional Assistant Manager to join our passionate and committed Regional team in Cardiff on a Permanent contract.
The scope of this role is to work as part of the Migrant Help Asylum Services team, part of the AIRE contract, and to provide a professional service which includes the provision of advice and guidance in addition to aiding with the completion of support applications.
Previous experience in an outsourced customer service environment is of advantage.
Near native (interpreted as CEFR level C1) or native relevant market language and manageable English skills (B1 or better) in writing and speaking to understand documentation and log accurately in the client systems
Reporting to the Retail Operations Director, as Regional Manager South you will play a pivotal role in in driving the overall performance and growth of our company owned SPAR stores within the South region.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
A company that now owns 252 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.