My client, a membership organisation is currently recruiting for a Customer Service Manager.
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
The role of Customer Service Team Leader is a critical one, requiring the ability to inspire a team, resolve customer queries and complaints, and play an integral part in a highly regraded not-for-profit business in Walsall.
Our client is a not-for-profit business.
They employ hundreds of staff and service thousands of customers in the Walsall area.
BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.
We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact!
Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water.
We are seeking a Customer Service Team Leader on a 6 month contract basis, to join the team to lead a team to ensure the customer contracts are fulfilled on time in full and any customer queries are dealt with swiftly and satisfactorily.
6 month FTC
Our Client is part of an international group of scientific companies, providing laboratory analysis to the agriculture, food, and environmental sectors.
Connect2Luton are excited to recruit a Team Manager at Passenger Transport Unit on behalf of Luton Borough Council.
To lead, manage and motivate the PTU, operations , contract teams , ensuring that any developed SLA's, external contract requirements , and statutory obligations are met within the service and that work is carried out to the councils Health and Safety procedures, standards and policies; optimising all commercial opportunities in this area of operation.
Main purpose of position
The post will provide operational & strategic leadership and direction for the Council's PTU operational and contract services to ensure that the end to end service can meet the statutory and operational requirements for long term sustainable services.