Posted by Mulberry Recruitment • £33K/yr to £36K/yr
The role of the Team Manager is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients.
My client who are based in Winnersh are seeking a Customer Service Manager to join their fast growing team.
The Team Manager will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that should arise
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
Posted by Cummins Mellor Recruitment • £32K/yr to £35K/yr
We're looking for a forward-thinking Customer Service Manager to lead and manage the Sales and Logistics office teams, working closely with the Sales Director to further develop best practices across the sales functions.
The Customer Service Manager will collaborate with both reactive and proactive teams to handle customer enquiries, complaints, and pricing, and will work alongside the North and South Key Account Managers to ensure sales leads and opportunities are proactively followed up.
Is focused on maximising opportunities for the organisation, ensuring alignment with the company's strategic and development goals.
My client is a UK-based fintech company based in Farnborough and they are looking for a Customer Service Team Manager to come on board and join their friendly team.
The successful candidate will need to be highly organised & comfortable working in a fast-paced environment with change as a constant companion, whilst putting the customer at the core of what they do.
Responsibilities
Supporting the Head of Customer Services to deliver outstanding service to our customers and achieve outstanding results by meeting our department SLA's.