You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
Reporting to the Telesales Manager, your role within the Telesales team is to lead the evening shift team and work with colleagues to manage and process all customer orders and grow business through selling new categories and ranges.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
As a Customer Support Representative, you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
As a Customer Support Representative, you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
Benefits: Competitive Salary, Pension Scheme, Discretionary Bonus (based on individual and company performance), Life Cover (4x basic salary), 22 days holiday (increases with each year of service up to limit of 25 days), Perkbox, Dental Scheme, Volunteering days, Cycle to Work Scheme etc.
The Company: Bamboo is an award-winning fintech - new in design and spirit but at the same time a mature consumer finance business.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
Platinum Recruitment is working in partnership with a fast-growing technology business with offices located across the UK and they are looking for a Customer Service Advisor.
Our goal is to maximise operational effectiveness and make work easier for our clients using cutting-edge workplace technology.
Why choose our Client
My client is a leading nationwide service provider specialising in Managed Print Services, IT and Telecoms.
As the first point of contact for all our customers, you will be a strong communicator, self-driven to achieve targets, a team player dedicated to providing excellent customer service when dealing with queries in what can be a fast-paced, busy, and challenging environment.
Are you an excellent communicator, at ease on the phone offering excellent customer support?