Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their contact centre team due to growth.
Main Duties
Creating a booking spreadsheet from trackers for jobs due that month.
Management of a tracker on system of data for property/construction clients.
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
We are looking for a highly motivated, experienced and client-focused Customer Service Operations Lead with industry knowledge of a SaaS business and strong leadership skills to manage our clients global Customer Service/Success team.
In this role, you will play a pivotal part in leading our client's customer service teams for the US, UK and Australia - who are responsible for delivering an effective onboarding experience for any new business enquiries, new users and providing ongoing customer support to existing clients.
If you are passionate about sport, possess excellent communication skills, and thrive in a fast paced environment, this could be your next role!
New opportunity available for an experienced and friendly Team Leader to join a growing team.
The role is accountable and responsible for up to 100 designated accounts, ensuring timely, accurate billing and specialist debt management across all client accounts and will have up to 5 employees, reporting directly to the Team Leader.
ROLE
Lead regular client meetings to gain feedback on service levels.
They are looking for a Team Leader to join and support their small Customer Services department.
An exciting opportunity to work for an established and growing SME based in Borehamwood.
General
The successful candidate will have proven experience working within Customer Services as a Team Leader, be enthusiastic, positive and have excellent leadership skills.
We're on the lookout for a dynamic individual to lead our exceptionally talented client support administrative team.
Join our vibrant team, where we believe in the power of people to drive success.
Picture yourself in a client-focused environment, where every day brings new challenges and opportunities for growth, where you'll inspire and motivate a talented group of individuals, fostering a culture of collaboration and excellence.