Posted by C&M Travel Recruitment • £35K/yr to £38K/yr
This global travel company are looking for an experienced Customer Service Executive to join their team, to provide exceptional service to customers from the time their booking is confirmed all the way through to their post-holiday experience.
This is a great opportunity for an experienced travel customer service professional with experience of working in a travel operations or a customer service-based role to join this amazing travel company.
This role will be working Mon-Fri 9am-5.30pm (flexi time available) Salary up to £38,000 homebased/Hybrid working with a range of company benefits and staff travel opportunities.
We are in search of a Customer Support Executive who excels in interpersonal communication, demonstrates professionalism, and maintains a positive, proactive attitude.
The ideal candidate will be friendly and approachable, capable of building strong relationships with customers.
A dedication to continuous learning and development is essential, viewing each interaction as an opportunity for growth.
As the Customer Operations Director, you will be working as part of a dynamic Senior Leadership Team and responsible for leading the key business areas in delivering a best-in-class customer experience and operational excellence resulting in a market-leading cost to serve.
Would you like to join a company who are customer-centric, tech-led, and passionate about sustainability?
This company are well on their way to a Net Zero future!
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Based in the heart of London, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.
Lead and manage the member support team, fostering a high-performance culture and empowering team members to deliver exceptional service.
We are looking for a Support Team Manager to lead our member support team, driving exceptional member experiences that enhance satisfaction, loyalty, and retention.
This role is pivotal in aligning support operations with our business goals and executing strategic initiatives to optimise service delivery.