Located in the Scottish Borders, this public sector organisation is looking for an experienced Customer Service Senior Team Leader to join them on a 6-7 month contract.
Your new company
They are an integral part of their local community, supporting people across the Scottish Borders in a variety of ways.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
To lead and oversee an operational team of customer advisers, ensuring they deliver a high level of customer experience while promoting a positive working culture and championing new ways of working.
General
AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Team Leader in the Walsall area.
OA are currently recruiting for a Call Centre Team Lead to join a reputable business that has a portfolio of clients across FMCG, Financial Services and leading brands.
Monday Friday 8am 9pm; Saturday 8am 7pm
This role will be based in their Edgware offices on a temporary to permanent basis.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
An exciting opportunity has become available for Customer Service Advisors to join our clients team on a full-time, temporary basis.
This is a fully office based role based in Sheffield.
Training for the first week, from 1 July 2024, will be Monday to Friday 9am until 5pm and after training, the working hours will be Monday to Friday 10am until 7pm with the possibility of working Saturday from 9am until 1pm.