Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
The role involves pre-sale activities and providing service throughout the lifetime of the Customers contract.
This growing multilingual team based in Dunfermline is responsible for supporting customers across the European region.
General
We're looking to have a chat with people that are fluent in French and English with a passion for helping and supporting customers for a new full time permanent opportunity based in Dunfermline however the role is hybrid only 2 days in the office.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.