Customer Service Advisor
Start - April 2024
End - Opportunity to secure permanent after 6 months
Role Type - On site in Dunfermline
Hourly Rate - £11.44 per hour - £16.50 per hour
Part Time 3 days a week (Monday, Tuesday and Wednesday 8 hour days)
Duties and responsibilities:
- Liaise with sales agents and site managers and attend handovers.
- Compile handover forms.
- Advise accounts and purchasers of meter readings at handover.
- Compile lists of outstanding defects with existing customers.
- Distribute defects lists to site managers and liaise with home owner until resolved.
- Meet with any home owners that require additional support.
- Develop customer care procedures with Directors
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age