As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; assisting customers with in-life queries regarding their vehicles.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
This role involves various customer service duties as the main forefront contact for any inventory or product queries.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
Just Recruitment is delighted to support a growing organisation based on the outskirts of Ipswich - actively seeking a Customer Service Representative to join their team.
This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
Main responsibilities will include the following
Dealing with order queries over the phone, via email and our customer relationship management system.
Make outbound calls to potential prospects to generate interest in our offerings.
Engage with customers to inform and educate them about the benefits of our product portfolio, answering any follow-up questions.
General
The successful candidate will be instrumental in generating new business contacts, providing an initial overview of our products and services, and ensuring systematic follow-up of opportunities to maximise business potential.
They are committed to delivering unparalleled customer service and fostering trust and satisfaction among their clients.
Company Overview: Our client is a leading claims management company dedicated to providing exceptional support and guidance to individuals navigating various claims.
Our mission is to assist clients in efficiently and effectively managing their claims, ensuring they receive fair compensation and timely resolution.
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.
Day to Day of the role
Deliver excellent customer service in a professional manner.