We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company!
If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment... this could be the role for you!
We have roles available in Peterborough and Sunderland for start dates in July!
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.
General
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
As a customer service assistant your main duty will be to staff the shopping centre desk or mall ensuring a safe and secure environment while offering fantastic customer service to all visitors and retailers, dealing with any customer queries or issues and if appropriate offer alternative shopping solutions.
As you will be the first contact with many visitors that raise any queries, excellent customer service skills are required.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.