The Service Manager is responsible for delivering Service User centred care; through the efficient management of staff delivering services and to ensure compliance with company processes and procedures.
Monday to Friday - 9am to 5pm (weekend work required)
The Service Manager will be specifically responsible for
Day to day management of care provisions and services within a Dom Care setting.
2 x Customer service advisors required to handle incoming calls in relation to Electoral Roll and the general election.
To provide professional and courteous customer service to LBH residents and partner organisations; actively supporting the Council's aim to resolve customer queries accurately and efficiently at first point of contact.
Calls will be on how to register, postal votes, polling stations etc.
This role sits within the company's service team so candidates will need to have an excellent telephone manner and 5 customer service skills, as well as strong data entry skills.
Working for a business who have a fantastic company culture and are highly supportive, you will be responsible for answering inbound calls, responding to emails and logging information onto the system.
This is a brilliant opportunity for a candidate with about 1 years' office administration/customer service experience.
Reporting into the Operations Manager, the Area Manager is responsible for delivering Service User centred care; through the efficient operational management of a small cluster of CQC Regulated Learning Disablities Centre's (typically 6 six service users in each home) and staff (including Line Managers) allocated to them; in accordance with company processes and procedures.
My client a successful SME organisation is now seeking a hands on and adaptable Administration Manager to replace a long standing employee who will be retiring in early July- a start date of 8th July is expected.
£35-40k ( yearly bonus)
I am excited to promote this wonderful local opportunity.
If you are a Customer Service Assistant and would like to move your career forward and join a progressive, expanding company then this role could be for you.
£27,000 Pension Parking
Some of your duties will include
Organising next day deliveries for both domestic and international customers.