We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
Posted by Stafflex Commercial • £25K/yr to £27K/yr
General
Our client, a leading supplier in their industry with over two decades of experience, is looking for a dynamic Customer Service Manager to lead their dedicated team.
This opportunity comes as a result of sustained business growth and offers an exciting challenge for an ambitious professional.
Key Responsibilities
Oversee daily customer communication, telephone and email.
We manufacture and supply several channels including Grocery, Discounter, Wholesale, High Street Retail, eCommerce, Pet Specialist and Export markets.
Our products range from food, treats, toys, accessories and healthcare for pets and small animals.
About us
We are one of the fastest growing Pet Food Manufacturers in the UK and home to leading FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful and Vet's Kitchen.
We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
This role will mainly be office-based - 4 to 5 days.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
Posted by Page Personnel Secretarial & Business Support • £41K/yr to £45K/yr
The Customer Service Manager will lead a dedicated team within the healthcare industry, ensuring optimal customer service delivery and client satisfaction.
This senior-level role requires a strong commitment to quality and a passion for continuous improvement.
This is a large-scale organisation, employing more than 100 staff on this site and operates in the healthcare sector.
Posted by Lucy Walker Recruitment Ltd • £30K/yr to £34K/yr
General
We are seeking to recruit a Customer Service and Logistics Manager with a background in supply chain, warehouse or logistics management or maybe within a retail environment.
Company Overview
Our client have a global presence with over 1000 team members within their manufacturing facilities worldwide and are expanding their operations in the UK by moving logistics in-house.
This is a unique opportunity to be part of a new venture from the ground up.