My client, a well-established leader within their industry, are looking for a Customer Services Manager, to join them in their North Kent offices.
Within this position you will have the responsibility of ensuring high standards of customer service are delivered from your team and ensure KPI's are met.
Are you a driven and experienced Customer Service Manager looking to make an impact in a fast-paced, dynamic environment?
We're seeking a proactive leader to oversee multiple customer service teams and ensure a high level of satisfaction across our client's operations.
About the Role
As the Customer Service Manager, you will take full responsibility for managing the customer service function, leading multiple teams and team leaders to success.
Posted by Earl Street Employment Consultants Ltd • £50K/yr
They are looking to recruit a Service Manager to join their team.
Our client based in Kent is a global leader and innovator in energy efficient temperature control technologies.
This is a dynamic company with specialist divisions delivering large-scale projects to a wide spectrum of sectors, including: Commercial and Industrial Refrigeration, Commercial Air Conditioning, Fruit Ripening and Industrial Temperature Control.
Role Objective: The role is to provide a focal point of contact for Connection Services customers who operate within our clients footprint.
This will require the post holder to be the single point of contact for a customer and to take them through each stage of the job, for which they will have full accountability and ownership.
The role will include providing quotations, booking site visits, taking payment, raising numbers and co-ordinating the execution of the work programming.
The Neighbourhood Service manager is responsible for driving performance improvements in customer experience, ensuring value for money and improving customer satisfaction through developing safe and harmonious neighbourhoods that address the needs and concerns of our customers.
This role delivers key objectives and operational management of our core landlord service.
The Neighbourhood Manager monitors compliance with housing and tenancy law, regulation and good practice, ensuring open, transparent and fair services are provided; taking into account the diverse needs of our customers.
Posted by DivalentineCalver Recruitment Ltd • £31K/yr to £33K/yr
Our client who is a leading global supplier of ingredients to the Food and Beverage industry is seeking an experienced Customer Support Coordinator for their office in Kent.
To also provide excellent customer service to existing and new customers and ensure all orders placed by customers are entered correctly and delivered within the specified lead time where possible.
The successful candidate must be from the Food or FMCG industry and have extensive experience of ensuring customer requirements are satisfied throughout the Supply Chain process.