As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by RecruitmentRevolution.com • £40K/yr to £45K/yr
This is a fantastic opportunity for an experienced IT Services Support Manager to join a leading and growing Enterprise IT Consultancy with offices all over the world.
If that sounds like you, we want to hear from you...
We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas and drive to help us achieve our business growth.