As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Ernest Gordon Recruitment Limited • £35K/yr to £45K/yr
Are you a Supervisor or Manager in the Fire Safety, Electrical, or Construction industry (or similar), looking for the next step in your career?
£35,000 - £45,000 Qualifications Enhanced Holiday Company Benefits Flexible working hours
This is an exciting opportunity to step into a managerial role within a well-established company renowned for its exceptional staff retention, continual progression and development opportunities and the autonomy to make the role your own.
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.