The role of Customer Service Coordinator is busy and varied role, focusing on handling requests from customers, meeting their expectations in a timely manner.
Kenneth Brian Associates are working with a company based in Redhill, who are seeking a Customer Service Coordinator to join their team.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The role of the customer service executive is key to the success of our business as the first point of contact and could be the first time that our client's customers have had contact with the business.
Salary Range
Up to £25,000 depending on experience.
General
Our wonderful client in Dorking who has doubled the size of the business in the last 18 months and have plans to increase their growth further.
We are pleased to be supporting our Horley based client who are seeking a Project Support Coordinator to join their growing team.
This is a fantastic opportunity for someone with at least 6 months commercial office experience who is looking to take that next step in their career!
You will be joining a fast-growing technology-based business that has built a market leading position in the provision of energy data and services with a proven track record for constant innovation.
This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment.
Premier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey.
You should have an excellent telephone manner along with strong verbal and written communication skills.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.