Seeking a motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative, paying an hourly rate of £13.50 per hour.
As the first point of contact for our customers, you will play a crucial role in ensuring exceptional service and satisfaction.
We are recruiting for a leading provider of electrical devices company in Leamington Spa.
Kenilworth, Warwickshire (office-based role with the opportunity to work from home up to three days per week)
Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland.
We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.
Working within the Customer Service department, you'll promote excellent Customer Service by offering consistent support, guidance and advice to customers, offering the most time and cost appropriate solutions.
We're recruiting on behalf of an industry-leading online retailer with bundles of creativity, enthusiasm and ambition.
They offer fantastic benefits, including free breakfast, tea and coffee every day and a friendly / supportive working culture, plus
Become part of a thriving, nationally recognised e-commerce business where your emphasis will be on delivering quality and exceptional service, without the pressure of unnecessary KPIs or making a "quick sale".
Great work-life balance with the flexibility to work 1 day per week from home
To provide comprehensive customer service support to the company's customer base, both direct and online customers
The role encompasses the management of existing customers, principally the receipt of orders, query and compliant handling, and regular outbound communication in order to grow sales through upselling and product gap fill.
The candidate will be responsible for a mixture of customer accounts, including key accounts that are assigned to you.
Full-Time Permanent Hybrid working (1 day working from home)
Benefits: Fast track career progression with salary increase within 12 Months, newly refurbished office environment, Employee benefits, 30 Days annual leave entitlement, Free parking, ongoing training and support, yearly all paid for events, onsite and offsite training and support and fantastic earning potential.
Basic Salary: £26,000.00 Per Annum Plus MONTHLY Bonus (OTE £29,000.00 to £40,000.00 Per Annum)
Are you looking to join a company where customer focus and employee satisfaction go hand in hand.
With a Trustpilot rating of 4.6 from over 27,000 reviews, dedicated to providing top-notch service, you'd be working for an industry-leading online retailer known for its excellent reputation and commitment to exceeding customer expectations.
You will be assisting customers by providing product, sales and service information as well as resolving problems.
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
Answer inbound calls to the business and direct them accordingly