Do you want to be part of a small customer-focused team within the Commercial function and support a varied customer base?
Are you confident to liaise with the customer on status of orders and work and with all other internal teams to ensure that customer requirements are met and agreed?
Are you happy to be responsible for dealing with all customer orders and queries?
The role would be supporting the Area Sales Manager by going into existing customers (Builders Merchants) and doing product demonstrations, Training the staff and customers, up selling the products and Merchandising.
Our client is an international company that manufacturers & supplies Adhesives, Sealants Tiles, Grout and Roofing Supplies for over 20 years.
PRINCIPLE SCOPE AND OBJECTIVES
To drive sales through product demonstrations and customer product training exceeding KPIs targeted.
Are you an experienced Mechanical Engineer who can provide internal sales support to our field-based sales team, handle reactive customer enquiries, account manage customer expectations, and provide after sales customer service and technical support?
Fantastic career opportunities too.
You can be part of a large, growing commercial team, in a brand-new role for a leading manufacturer of motors, drives and control systems based in Oxfordshire.
Provide sales support by delivering technical training to branch staff and customers on product knowledge, diagnostics, and effective sales techniques.
Organize and lead customer training sessions, including regional evening sessions and formal training courses based on client needs and scheduling.
Conduct regular visits to workshops and wholesaler branches to enhance brand awareness, promote product assortment, and improve product presentation.
A successful business whose product is as great as their customer service!
Based in Aylesbury, but offering hybrid working, we have a great opportunity for two Customer Support Specialists to join them on a full time, permanent basis.
Offering hybrid working with one day per week in the office (Wednesday), or fully remote if you have strong transferrable experience.