Posted by Page Personnel Secretarial & Business Support • £35K/yr to £37K/yr
A exciting opportunity has opened for a Customer Service Manager within a reputable manufacturer based in Liverpool.
This role seeks a motivated Customer Service Manager, passionate about leading a team with a background knowledge of the fast-paced manufacturing industry.
Managing a team of 5, the ideal candidate will need to have strong communication and leadership skills.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Our client based in the Carnforth area, are seeking a Customer Service Manager who is passionate about improving customer service experiences, creating engaged customers, and facilitating organic growth.
The ideal candidate will take ownership of customer issues and see problems through to resolution, setting a clear mission and deploying strategies focused on that mission.
Day to day of the role
Develop service procedures, policies, and standards to ensure customer satisfaction.
Posted by Page Personnel Finance • £40K/yr to £50K/yr
We are seeking a determined and enthusiastic Customer Service Manager to lead our team.
The successful candidate will be responsible for ensuring all processes run smoothly and efficiently, while maintaining exceptional customer service standards.
Our client has a substantial workforce, reaching over 2000 employees across various locations.
Are you the kind of dynamic leader who thrives on motivating, developing, and managing people in a challenging, fast-paced and rewarding customer service environment?
Are you passionate about delivering excellent customer services?