As our Call Handler you will be responsible for maintaining property services by delivering planned and reactive maintenance to an agreed programme, budget and quality within the company's operational targets.
General
Aston Group is a leading Building Services and Facilities Management company for commercial and residential clients.
We are an established, family run, privately owned business that has been setting standards for efficiency, innovation, and quality for the past 60 years.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.