Posted by Dynamite Recruitment Solutions Ltd • £25K/yr to £25K/yr
A fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries .
Managing client accounts and relationships and no two enquiries will be the same
This position will allow you to work 2 days at home and 3 days in the offices
They are looking for a customer focused individual, to start Monday 28th October, who is able to work in a fast paced and reactive environment, where they are speaking to a range of customers and contractors on the phone in order to schedule and coordinate services and visits.
You can expect to be handling 100-120 calls per day liaising with both clients and team members.
Our client is a forward thinking and progressive business with 100% of their workforce working from home.
Posted by Residential Management Group Ltd • £55K/yr to £60K/yr
Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office support departments, so when you join us as a Regional Manager, you're equipped with the best support to deliver a property management service that is second to none.
You'll be working alongside a great team of property management professionals and a highly experienced senior leadership team.
At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Based in Portsmouth, our client is currently recruiting for sales and customer service advisors due to their recent expansion and high client demand.
Our client is looking for a Senior Service Coordinator who will be in charge of the logistical management of workers and subcontractors to meet repair appointments whilst delivering an exceptional customer service.
Working in a call centre environment, you will also manage a team of Service Coordinators ensuring they are planning future appointments and scheduling appointments for the day at the time requested by the Customer maintaining capacity for appointments.
To succeed in this role, it is essential you have a positive, professional and versatile attitude at all times and are able to remain level headed, demonstrating leadership for your team and making rational and proactive decisions in a constantly changing and dynamic environment.
Our client who are telemarketing and lead generation specialists, who work with a number or prestigious clients are looking for a Telemarketing Operations Manager who are able to optimise the department's KPI performance, increase client retention and proactively seek additional business improvement opportunities to enhance the overall business direction.
This role involves managing the day-to-day needs of the team, setting expectations, and supporting them through training, coaching, and personal development, while also contributing to the company's strategic vision.
Reporting into the Director responsibilities will include...