Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £45K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
You will be responsible for the management and monitoring of reactive, remedial and PPM jobs logged against high risk concession contract KPIs and SLAs whilst managing a team of 4 within the FM Helpdesk team.
Our client work with both private clients and a PFI portfolio so candidates with understanding of PFI contracts, would be very well received.
The PFI portfolio is worth circa £20m pa and the private division has circa £10m of contracts and is the existing growth area of the business with new contracts constantly being mobilised.
Posted by Service Care Solutions - Healthcare • £40K/yr
Service Care Solutions are looking for a Registered Manager to support with the set up of a new 7 bed Learning Disability and Autism service opening on the Fylde coast.
The Registered Manager is responsible in the setup, running and monitor of the service ensuring it is effective with a clear focus on the performance of staff.
The successful Registered Manager will deliver a high quality, innovative and compliant service of others and will demonstrate consistent and effective leadership skills.