The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
Job Duties
To safely and effectively schedule staff (direct and contractors) for the South East Region.
General
Achieve full utilisation of the resources and updating scheduling tools
Our client is looking for a candidate with customer service and administration experience to join their team initially on a temporary basis with the view to the role becoming permanent in the future.
Some responsibilities may include -
Are you immediately available and looking to start a new position?
The Contact Centre Manager will be responsible for overseeing day-to-day operations, managing a team of customer service representatives, and implementing strategies to improve efficiency and quality of service.
We are seeking a dynamic and experienced Contact Centre Manager to join our Ashford based client on a 12 months fixed term contract.
The ideal candidate will have a proven track record of managing a contact centre, driving operational excellence, and ensuring high levels of customer satisfaction.
6-12 Month Fixed Term - Dedicated Customer Professional
We have an exciting opportunity for you to join our team as our Dedicated Customer Professional, based at our European Head office in Gravesend, Kent.Joining us on a Fixed Term Basis, (Monday Friday 8.30 5.30pm), you will receive a competitive salary.
Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia.