My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
The role requires an approach to maximising the value to our customers whilst delivering as cost effectively as possible.
To deliver this with high levels of customer satisfaction in a cost-effective manner requires a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business' objectives.
Hays are looking for a Head of Service Delivery where you will be responsible for the delivery of all Managed Services agreements with customers.
Our specialist freight and project shipment solutions Client are looking to appoint an Air & Ocean Export Freight Operations Coordinator
Reporting to the Airfreight Operations Manager, you will be responsible for coordinating air freight activities on a day-to-day basis, with a particular focus on export operations.
To join their busy Import & Export Operations department within their Birmingham branch.