They are seeking an energetic and eager-to-learn Customer Service Executive to join a growing local business.
The successful candidate will manage and process enquiries from subscribers efficiently and effectively, using various communication channels such as email, written correspondence, and inbound calls on behalf of Publisher Clients.
Day-to-day of the role
Respond to inbound calls within the stated KPIs, representing the relevant magazine brand professionally.
The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, raising and scheduling a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors).
My client is looking for a proactive and detail-oriented Field Operations Administrator to join their team.
This role involves working closely with the Customer Relations Manager and other administrators to implement customer service best practices and ensure all details are covered.
The successful candidate will interact with customers to answer questions, resolve support issues, improve credibility, and nurture relationships.
Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearly
A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.
The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal.