Platinum Recruitment is working in partnership with a popular business within the Freight Forward, Transport and Logistics Industry and we have a fantastic opportunity for an Operations Manager to join their team.
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
You will be assisting customers by providing product, sales and service information as well as resolving problems.
Answer inbound calls to the business and direct them accordingly
The role encompasses the management of existing customers, principally the receipt of orders, query and compliant handling, and regular outbound communication in order to grow sales through upselling and product gap fill.
To provide comprehensive customer service support to the company's customer base, both direct and online customers
The candidate will be responsible for a mixture of customer accounts, including key accounts that are assigned to you.
The role involves processing new move bookings, maintaining control and overseeing service delivery.
As Removals Operations Manager you will be responsible for handling moves from start to finish on a day-to-day basis.
Due to expansion, an exciting opportunity has arisen for a Removals Operations Manager to work for our established family-run Removals client, offering domestic and business services internationally, from their base in Warwickshire.
Kenilworth, Warwickshire (office-based role with the opportunity to work from home up to three days per week)
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