The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
This role offers hybrid working - hours are Monday to Friday plus bonus.
Posted by Right Now Recruitment • £40K/yr to £42K/yr
General
Right Now Group are currently working with one of the largest ground handlers at Heathrow to recruit for a Customer Operations Manager.
This role will be to lead a team of Cargo Agents and to provide and maintain a high level quality service by planning the the accurate and complete movement of cargo and mail with the agreed SLA's and current agreements with the carriers.
Job Duties for the Customer Operations Manager Role
Managing and directing a team of Cargo Agents, ensuring that staffing levels are sufficient for operational needs and costs.
As a Client Operations Manager , you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.
An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider.
This full-time role offers excellent benefits and salary of £35,000.
Job Overview: We are seeking a dedicated and experienced Operations Manager to oversee the day-to-day running of the Service Centre.
The successful candidate will focus on enhancing customer satisfaction, managing a team of 20 service engineers, and ensuring efficient service delivery in alignment with our key performance indicators (KPIs).
Candidates with an engineering background will find this role particularly fitting, as it requires a deep understanding of technical processes and effective team management.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
Posted by Page Personnel Finance • £39K/yr to £47K/yr
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
The Customer Services Manager is responsible for managing a high level of administrative support services for our client's customers and field force, from initial contact through to the end of the contract terms.
Our client is a well established business based in Bromley seeking an experienced Customer Services manager to join their busy team!