Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Our client, an incredibly well-renowned Automotive company, are looking to recruit a Customer Service Manager to join their fun, sociable London HQ.
Working primarily in the London office (with fully-expensed travel to the outsourced Liverpool-based contact centre twice a month), this is an incredible opportunity for the right candidate.
Our client are a global superpower, with over 1,500 employees across 10 locations.
Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Service Operations Coordinator to join them on a full time permanent basis.
In this role the successful candidate will be responsible for co-ordinating customer service activities and ensuring that our clients customers have a positive experience.
The successful candidates will be passionate about providing exceptional customer service and who would be excited to join our clients busy and growing customer service team.
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
We are looking for a highly motivated, experienced and client-focused Customer Service Operations Lead with industry knowledge of a SaaS business and strong leadership skills to manage our clients global Customer Service/Success team.
In this role, you will play a pivotal part in leading our client's customer service teams for the US, UK and Australia - who are responsible for delivering an effective onboarding experience for any new business enquiries, new users and providing ongoing customer support to existing clients.
If you are passionate about sport, possess excellent communication skills, and thrive in a fast paced environment, this could be your next role!
We are seeking a dedicated Operations Manager to oversee and manage the smooth operation of all operational delivery services.
The ideal candidate will be adept at analysis work, supporting the operations team, dealing with contractors, and managing the onboarding and compliance of new carriers.
This is a fantastic opportunity to join a fast growing and progressive company.
The successful Operations Manager is Responsible for ensuring Best in Class customer service through effectively managing the Operations Team, ensuring productivity is maximised and team members are working efficiently and to their full potential.
The role will involve
Ensure all Operators within the Operations team are working in compliance with UK regulations and procedures, including but not limited to Customs simplifications / security and safety, QMS requirements regarding the swift and accurate completion of shipments as well as working within the parameters of the AEO operating procedures and UK customs law.
Monitor profitability of accounts and explore avenues to increase margins through additional sales of Value-Added Solutions.
As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience.
Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London.
If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you.