My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 42 hours per week
The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.