The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
As a Customer Service Administrator, you will be instrumental in delivering first-class service through multiple channels, including telephone, email, and Salesforce.
Join our dedicated Customer Service team at a leading company where quality and exceptional customer experience are at the heart of what we do.
This role requires a focus on processing customer orders, handling enquiries, and ensuring first-time resolution of all customer queries while adhering to departmental KPIs.
Posted by NMS Recruit Limited • £24K/yr to £27K/yr
General
A fantastic opportunity has arisen for a Customer Service Administrator to join NMS Recruit.
Reporting to the Operations Director you will work in a fast-paced sales environment where your main responsibility will be to support a team of Recruitment Consultants who specialise in placing candidates within the Office Support, Sales, Finance, IT and Technical sectors.
Our client, a global pharmaceutical company, is currently looking for a Greek speaking Customer Service Representative with strong order processing skills to join their team in Chester on a full time, 12-month temporary contract (35 hours per week).
This office works on a hybrid basis (3 days in office) so does require someone to be living within a commutable distance of Chester (eg.
Posted by Page Personnel Secretarial & Business Support • £20K/yr to £25K/yr
As a Customer Service Advisor, you will play a key role in driving sales revenue by managing drink orders and providing exceptional support to licensees within the company's tenanted and leased pub estate.
The role involves regular communication with licensees, assisting with orders, offering product recommendations, and ensuring compliance, all while fostering strong customer relationships.
Our client is a leading pub company that owns a substantial estate of tenanted and leased pubs across the UK.