Are you looking for your next role within Customer Service?
Is providing an excellent level of service to both internal and external Customers your passion?
Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development.
Our client, a prominent Financial Services organisation, is looking for an additional person to join their inbound customer service team.
Suitable candidates will have a background in a telephone based customer service role, ideally with 12 months experience in a similar role, a pleasant telephone manner and an ethical and honest approach to customer's needs.
The role will focus on client satisfaction and problem solving with the ability to speak to customers about their circumstances in order to make sure they have taken the correct product and identify any other product areas which they could be interested in.
Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required.
Accurately set up customers and orders on system, completing call logs and reports.
PERMANENT OPPORTUNITY BELOW
Please apply by sending me your most up to date CV.
We are currently seeking a dedicated Customer Service Executive to join our Road Freight Department and contribute to our mission of ensuring timely and accurate movement of freight and information while providing exceptional customer service.
Our Client is a leading provider of logistics and transportation solutions, committed to delivering excellence in service and customer satisfaction.
Our client is seeking an experienced, innovative, and driven Customer Service Advisor to join their growing business and drive customer experience and client retention performance.
The successful candidate will have the opportunity to work closely with managers and senior leadership to improve client engagement and retention.
This role offers a competitive salary of up to £28k and is based in the vibrant Manchester City Centre.