Are you looking for your next role within Customer Service?
Is providing an excellent level of service to both internal and external Customers your passion?
Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development.
Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required.
Accurately set up customers and orders on system, completing call logs and reports.
PERMANENT OPPORTUNITY BELOW
Please apply by sending me your most up to date CV.
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
General
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
We are currently seeking a dedicated Customer Service Executive to join our Road Freight Department and contribute to our mission of ensuring timely and accurate movement of freight and information while providing exceptional customer service.
Our Client is a leading provider of logistics and transportation solutions, committed to delivering excellence in service and customer satisfaction.
Our client is seeking an experienced, innovative, and driven Customer Service Advisor to join their growing business and drive customer experience and client retention performance.
The successful candidate will have the opportunity to work closely with managers and senior leadership to improve client engagement and retention.
This role offers a competitive salary of up to £28k and is based in the vibrant Manchester City Centre.