Posted by Osborne Appointments • £24K/yr to £26K/yr
OA are currently working with a successful, growing organisation who are currently looking to recruit an experienced Customer Service Executive to support the department in handling customer enquiries, communicating updates and building strong relationships with clients.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
We have a fantastic opportunity for a Customer Service Administrators to kick start their career for an exciting and growing customer service team based in Hemel Hempstead.
The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and managing all incoming customer communications in a swift and professional manner.
If you are a school leaver/fresh graduate looking to develop your skills and progress within an office environment or have a background in retail and are looking for a change then please do get in touch!
Posted by Think Specialist Recruitment • £24K/yr to £27K/yr
We are looking for new people to join a Customer Service/Order Management team as a Customer Service Agent based in one of their head offices located in the Maylands area of Hemel Hempstead.
Would you like to be a part of a very well-established international company who specialise in a number of sectors, providing top of the range products across the globe to everything from the beauty industry to the motor trade.
This is a team of just over 20 people, a tight-knit and very friendly and supportive team, looking for other like-minded people who are team players, nice and willing to get stuck into things.
We are recruiting for a fascinating global technology company that provide a range of services to several industries, looking for a Customer Service Administrator to join their team.
Within this role, you would be heavily involved in everything administrative in relation to customer orders, working closely with the order management system and helping customers/accounts move through the order process, providing the best level of customer service along the way.
This company are renowned in their industry for the work they do and the fascinating and sometimes life changing services they provide.
Posted by Think Specialist Recruitment • £24K/yr to £26K/yr
This could be a great role for someone in the early stages of their career but customer service experience within an office is essential and we cannot consider anyone without it, likewise someone that's already got a wealth of experience behind them and would like to be in a role that could see them fast tracked into a senior or team leader position would be ideal!
We're recruiting exclusively for a trendy and fun company in the Maylands area in Hemel that need a new Customer Service Administrator to join the team.
The company and team are growing and this wouldn't only be an exciting role to get stuck into and team to join, but there's a good career path to follow here and the opportunity to step up into senior and team lead roles in the future too.