This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs.
The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.
Tate are working with a leading energy supplier in the UK to recruit for a customer service advisor in the reading area to come in and hit the ground running.
Reed Public Sector is urgently recruiting for 5 Customer Service Advisors for housing repairs team in a Local Authority in Berkshire.
Contracts Length: 6 months with a possibility of getting extended.
Main Duties and Responsibilities
To provide an excellent and consistent customer fulfilment service to our customers by delivering statutory and non-statutory activity and complying with the relevant legislation and statute, standards, service level agreements, policies and processes.
Role summary - The Customer Fulfilment Centre Advisor will be responsible for providing excellent customer service to residents who are enquiring about their council tax and housing benefits.
The successful candidate will be required to handle a high volume of calls and emails and will need to have excellent communication skills and attention to detail.
Key Responsibilities
Handle a high volume of calls and emails related to council tax and housing benefits.
Our Client, a well established company, have an immediate vacancy for a temporary Concierge to join their busy front of house team.
You will be responsible for meeting and greeting clients, answering/redirecting calls and must be able to demonstrate strong attention to detail and follow high security standards.
This opportunity may became permanent after a successful qualifying period.